FAQ

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How do you pronounce Desfripes?
"day-freep" - say this with a French accent and you'll be close enough.

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What's the difference between pre-loved and vintage? 
Vintage clothing are pieces from another era, usually more than 15 to 20 years old. Pre-loved includes anything more recent.

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I missed out on an item that I wanted, will you get more stock? 
Unfortunately no. Each piece is one of a kind and once sold, it is gone for good. However, you may be able to find a similar item in stock in the future. Follow our facebook page for updates. 

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What types of payment do you accept?
We only accept paypal which allows you to use all major credit cards or direct payments. You may use your paypal account if you already have one, however one is not required for purchase.

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How much does shipping cost?
FREE SHIPPING within Australia. Visit our shipping page for all other details regarding shipping.

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What is your return policy?
We will happily accept items within 7 days for a full refund or exchange (excluding postage). Please return items through registered mail and let us know at [email protected].

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What if I have a question?
We will be happy to receive any questions or feeback at [email protected]

Alternatively, write to us at:

Desfripes Clothing
PO Box 655
Mount Waverley
Victoria Australia 3149

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